Your privacy is important to us. It is Symmetrics policy to respect your privacy regarding any information we may collect from you across our website, and other sites we own and operate.
We only ask for personal information when we truly need it to provide a service to you. We collect it by fair and lawful means, with your knowledge and consent. We also let you know why we’re collecting it and how it will be used.
- We collect and store in our database:
- Your user ID and Stripe ID
- Your events
- Your dashboards
We only retain collected information for as long as necessary to provide you with your requested service. What data we store, we’ll protect within commercially acceptable means to prevent loss and theft, as well as unauthorised access, disclosure, copying, use or modification.
We don’t share any personally identifying information publicly or with third-parties except when required to by law, or when absolutely necessary to provide our service. The third-parties we share information with, and the information we share with them/they handle for us, are as follows:
- Stripe: Payment & subscriptions provider.
- E-mail address
- Subscription data
- Payment information
- Amazon Web Services: Secure & encrypted authentication, and storage.
- E-mail address & password
- Authentication keys
Our website may link to external sites that are not operated by us. Please be aware that we have no control over the content and practices of these sites, and cannot accept responsibility or liability for their respective privacy policies.
You are free to refuse our request for your personal information, with the understanding that we may be unable to provide you with some of your desired services.
Your continued use of our website will be regarded as acceptance of our practices around privacy and personal information. If you have any questions about how we handle user data and personal information, feel free to contact us.
This policy is effective as of 16 April 2020.